A grieving mother has filed a wrongful death lawsuit against OpenAI, the creator of ChatGPT, alleging the artificial intelligence chatbot failed to intervene despite repeated expressions of suicidal intent from her daughter. Kristie Carrier filed the suit in a California court on Thursday, seeking justice after her 24-year-old daughter, Alice Carrier, died by suicide on July 2, 2025.

Alice Carrier, a web developer living in Montreal, had been using ChatGPT since 2023, initially to help with technical issues. However, her interactions evolved, and she began confiding in the chatbot about feelings of loneliness, isolation, and being unloved. According to the lawsuit, Alice shared thoughts of suicide and inquired about methods of carrying out self-harm more than 40 times with ChatGPT.

The lawsuit, filed by Tech Justice Law, Social Media Victims Law Center, and the law firm Susman Godfrey, accuses OpenAI of negligence. It claims the company's safety team did not intervene or alert Alice's family or crisis hotlines, despite the clear warning signs present in her conversations with the AI. Lawyers for Carrier stated that this is one of 19 lawsuits currently facing OpenAI.

Kristie Carrier described her daughter as someone who appeared to be doing well, pursuing hobbies like playing guitar, spending time with her dog, and interviewing for new jobs. "Things were going in a good direction, and things seemed to be getting better for her," Carrier told Al Jazeera. However, she was unaware of the extent of her daughter's internal struggles and her reliance on ChatGPT for solace.

Just hours before her death, Alice had been texting with her mother about childhood cartoons, showing no apparent signs of distress in their final exchange. It was only after her daughter's passing that Kristie Carrier discovered the nature of Alice's conversations with ChatGPT while searching through her devices.

While the lawsuit states that ChatGPT did suggest Alice reach out to a crisis hotline at one point, it alleges that when Alice resisted this suggestion, the chatbot did not further discourage her from harmful actions. The legal complaint details that the AI continued to engage with Alice's expressions of distress without adequate intervention protocols.

OpenAI has not yet publicly responded to the lawsuit. The case raises significant questions about the responsibilities of AI developers in monitoring user interactions and the potential role of AI in mental health crises. The outcome could set a precedent for how AI platforms are held accountable for user safety.

This lawsuit highlights a growing concern about the impact of advanced AI on vulnerable individuals. As AI technology becomes more sophisticated and integrated into daily life, the ethical implications and safety measures surrounding its use are under increasing scrutiny. The legal proceedings will likely involve examining the AI's capabilities, its training data, and OpenAI's safety policies.